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FAQ for Lactation Visits

Service Area and Fees:

  • Service Area: We provide lactation consulting services within a 30-minute radius of our IBCLCs.
  • Travel Fee: For locations 31-44 minutes away, there is a $25 travel fee. For distances of 45-60 minutes, the fee is $50.

Self Pay Rates:

  • In-Person Visits: $200
  • Telehealth Visits: $155
  • Student Telehealth Consults: $40
  • Follow-Up Appointments: $25 discount applies.

Insurance Coverage:

  • Acceptance: Yes, we accept insurance. Check your coverage here. You'll receive an email confirming coverage—no deductibles or copays if approved. For non-coverage, we accept self-pay, including HSA payments.
  • Insurance Billing: We can only bill if your primary plan remains active. Lapses require re-verification.

Aetna Insurance Clients:

  • Booking: Book consultations here.
  • Forms: Fill out forms promptly for insurance verification and potentially expedite your appointment.
  • Payment: Breezy Babies is paid directly; cost-sharing (copays, coinsurance, deductibles) may apply. We can't guarantee exact costs due to plan variability. Denied claims are the client's responsibility. Aetna must be your primary insurance.

Cancellation Policy:

  • Cancellation: Notify us at least 24 hours in advance for a refund.
  • No Shows: $50 fee applies.
  • Rescheduling: Contact us directly if rescheduling is necessary.

Understanding Your EOB (Explanation of Benefits):

  • EOB Overview: An EOB summarizes services and insurance coverage post-consultation.
  • Patient Responsibility: Not a bill; TLN covers full consultation costs if approved.
  • Additional Fees: Travel, administrative, or cancellation fees may apply outside of TLN coverage.

Concerns or Questions:

  • Contact: Reach out to care@tln.care for any EOB-related questions or concerns.

This revised version organizes the information into clear sections for easier understanding and reference.