Policies & FAQ for Lactation Visits

Breezy Babies Lactation Visits – Policies & FAQ (Effective 2025)

At Breezy Babies, we strive to provide transparent, high-quality lactation care. Please review our updated policies and frequently asked questions below:

Service Area and Travel Fees

Service Area: We provide lactation consulting services within a 30-minute radius of our IBCLCs.
Travel Fees:
- For locations 31–44 minutes away: $25 travel fee.
- For locations 45–60 minutes away: $50 travel fee.
- Cigna Clients: Initial in-home visits will incur a one-time $25 travel fee (does not apply to follow-up visits).

Self-Pay Rates

In-Person Visits: $200
Telehealth Visits: $125
Student Telehealth Consultations: $60
Follow-Up Appointments: $25 discount applies.
Note: For consultations involving twins, an additional $100 fee applies.

Insurance Coverage

Accepted Insurance:
- We accept many insurances including most Aetna, United Healthcare, DMBA, BCBS, Cigna, and Tricare plans. Check your coverage here.
- If approved, no deductibles or copays are required for our clients approved through The Lactation Network only. For non-coverage, self-pay (including HSA payments) is available.
Insurance Billing:
- We can only bill if your primary insurance plan remains active. Lapsed plans require re-verification.

Aetna and United Healthcare Insurance Clients

Booking: First, check your eligibility and coverage here.
Payment: Breezy Babies is paid directly; cost-sharing (copays, coinsurance, deductibles) may apply.
- Denied claims are the client’s responsibility.
- The insurance we bill must be your primary insurance.
- Important: If your baby is not added to your insurance plan, additional fees may apply for services rendered.

Cigna Insurance Clients

Booking: First, check your eligibility and coverage here.
Payment: A $25 travel fee applies for all in-person initial visits only. Follow-ups will not incur additional fees unless outside the consultant’s standard travel radius.

Tricare Insurance And Self Pay Clients

Booking: First, check your eligibility and coverage here.

Cancellation Policy

Cancellation: Notify us at least 24 hours in advance for a refund.
No-Shows: A $50 fee applies.
Rescheduling: Contact us directly to reschedule.

Understanding Your EOB (Explanation of Benefits)

EOB Overview: An EOB summarizes services and insurance coverage post-consultation.
Patient Responsibility:
- An EOB is not a bill.
- Your consultation is covered under your insurance plan if approved.
- Any additional fees (such as travel, administrative, or late cancellation) are not typically covered by insurance and may be billed separately by our office if applicable.

Concerns or Questions

General Questions: Text us at 801-513-3255 or email bri@breezybabies.com.

Thank you for trusting Breezy Babies for your lactation care!